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Frequently Asked Questions

Everything you need to know about playing at p567 — from signing up and making deposits to claiming bonuses and withdrawing your winnings. Can't find what you're looking for? Our support team is always ready to help.

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Creating a p567 account is quick and straightforward. Visit p567.net and click the Register button. You will be asked to provide your full name, date of birth, email address, and mobile number. After filling in your details, you will need to verify your identity by submitting a valid government-issued ID — this is required to confirm that you are at least 21 years old, as mandated by Philippine law. Once your KYC verification is approved (usually within a few hours), your account will be fully active and ready to use.

You must be at least 21 years old to register and play at p567. This is a strict requirement under Philippine law and PAGCOR regulations. p567 enforces mandatory age verification for all new accounts — no exceptions. If you are under 21, you are not permitted to access or use p567 in any capacity.

No. p567 strictly allows only one account per person. Creating multiple accounts is a violation of our Terms and Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our support team — do not create a new account.

KYC (Know Your Customer) verification at p567 requires you to submit a clear photo or scan of a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, SSS/GSIS ID, or PRC ID. You may also be asked to submit a selfie holding your ID. Upload these documents through your Account Settings under the Verification tab. Our team reviews submissions within a few hours during business days. You will receive an email notification once your account is verified.

Go to the p567 Login page and click "Forgot Password?". Enter the email address linked to your account and we will send you a password reset link. The link expires after 30 minutes for security reasons. If you do not receive the email, check your spam folder or contact our support team at [email protected].

You can update your contact number, email address, and communication preferences from your Account Settings. Note that your full name and date of birth cannot be changed after KYC verification — these are locked to your verified identity. If there is a genuine error in your registered name, contact our support team with supporting documentation.

p567 supports the following deposit methods for Filipino players: GCash, Maya (PayMaya), bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank, and debit cards. All transactions are processed in Philippine Peso (₱). Cryptocurrency and credit card deposits are not accepted.

The minimum deposit at p567 varies by payment method. GCash and Maya deposits start at ₱100. Bank transfers typically have a minimum of ₱500. Check the Cashier section of your account for the current minimums and any applicable processing fees.

GCash and Maya deposits are credited to your p567 account almost instantly — usually within 1 to 5 minutes. Bank transfers may take 15 minutes to 2 hours depending on your bank's processing time. If your deposit has not reflected after 2 hours, contact our support team with your transaction reference number.

p567 does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit. All amounts credited to your p567 account reflect the full amount sent, minus any third-party fees.

Yes. p567 offers daily, weekly, and monthly deposit limits as part of our responsible gaming tools. You can set or adjust these limits from your Account Settings under the Responsible Gaming tab. Limit reductions take effect immediately; increases require a 7-day cooling-off period. Visit our Responsible Gaming page to learn more.

Log in to your p567 account and go to the Cashier section. Select Withdraw, choose your preferred payment method, enter the amount, and confirm. Your account must be fully KYC-verified before withdrawals are processed. Withdrawals are sent to the same payment method used for your most recent deposit, where possible.

GCash and Maya withdrawals are typically processed within 15 minutes to 1 hour after approval. Bank transfers may take 1 to 3 business days depending on your bank. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. You will receive an SMS or email notification once your withdrawal has been processed.

The minimum withdrawal at p567 is ₱200 for GCash and Maya, and ₱500 for bank transfers. Maximum withdrawal limits per transaction and per day may apply depending on your account tier and verification status. Check the Cashier section for your current limits.

Common reasons for a delayed withdrawal include: incomplete KYC verification, an active bonus with unmet wagering requirements, a withdrawal request submitted outside business hours, or a security review triggered by unusual account activity. If your withdrawal has been pending for more than 24 hours, contact our support team with your withdrawal reference number for assistance.

p567 offers a range of promotions for Filipino players, including a welcome bonus for new registrants, reload bonuses for existing players, free spins on selected slot games, and cashback offers. Promotions are updated regularly — check the Promotions section of your p567 account for the latest offers available to you.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Each bonus at p567 has its own specific wagering terms — always read the bonus T&Cs before claiming.

No. Bonus funds at p567 cannot be withdrawn directly — they must first meet the applicable wagering requirements. Once the wagering requirement is fulfilled, the bonus converts to real cash that can be withdrawn. If you prefer not to accept a bonus, you can opt out before claiming it. Requesting a withdrawal before meeting wagering requirements will result in the bonus and any bonus-derived winnings being forfeited.

If you have a p567 promo code, log in to your account and go to the Promotions or Cashier section. Look for the "Enter Promo Code" field, type in your code, and click Apply. The bonus will be credited to your account automatically if the code is valid and you meet the eligibility requirements. Promo codes are case-sensitive and can only be used once per account.

p567 offers a wide variety of games including online slots, bingo, live casino games (baccarat, roulette, blackjack), sports betting, and specialty games like Water Polo and Dino Hunter. The full game library is accessible from the p567 Casino page. New games are added regularly to keep things fresh for our Filipino players.

Yes. All games at p567 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our games are provided by reputable software providers and are subject to regular audits. p567 operates under PAGCOR's regulatory framework, which includes requirements for game fairness and integrity.

Absolutely. p567 is fully optimized for mobile play on both Android and iOS devices. You can access all games directly through your mobile browser — no app download required. The mobile experience is designed to be smooth and responsive, whether you are playing on a smartphone in Manila or a tablet in Cebu.

Slot games are classic and video slot machines with various themes, paylines, and bonus features. Bingo is the beloved Filipino-style number-matching game with live draws and chat features. Water Polo and Dino Hunter are specialty arcade-style games exclusive to p567, offering a unique and entertaining experience beyond traditional casino games. Each has its own dedicated page — explore them from the navigation menu.

Yes. p567 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorized third parties. We also employ multi-factor authentication options and real-time fraud monitoring to keep your account safe.

p567 operates under the regulatory framework of PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for overseeing online gaming in the Philippines. PAGCOR regulation means p567 is subject to strict standards for player protection, fair play, and financial integrity.

Go to your Account Settings and select Security. From there, you can enable 2FA via SMS OTP (one-time password sent to your registered mobile number) or an authenticator app. We strongly recommend enabling 2FA to add an extra layer of protection to your p567 account, especially if you use GCash or online banking for transactions.

If you suspect your account has been compromised, change your password immediately via the Login page. Then contact our support team at [email protected] to report the incident. Our security team will review your account activity, temporarily lock the account if necessary, and guide you through the recovery process. Never share your password or OTP with anyone — p567 staff will never ask for these.

p567 provides a full suite of responsible gaming tools: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check reminders, cool-off periods (24 hours to 30 days), and self-exclusion (6 months to permanent). All tools are accessible from your Account Settings under the Responsible Gaming tab. Visit our Responsible Gaming page for full details.

Gambling is addictive. Know when to stop. If gaming is no longer fun, please use these tools or seek professional help.

Log in to your p567 account, go to Account Settings, and select the Responsible Gaming tab. Choose Self-Exclusion and select your preferred duration (6 months, 1 year, 2 years, 5 years, or permanent). Once confirmed, your account is locked immediately and all marketing communications are stopped. If you cannot access your account, email [email protected] and our team will process the exclusion within 24 hours.

The minimum age is 21 years old, as required by Philippine law and PAGCOR regulations. p567 enforces strict age verification for all accounts. If you are under 21, you must not register or attempt to access p567. If you are aware of a minor attempting to use p567, please report it to us immediately at [email protected].

If you or someone you know is struggling with problem gambling, the following resources are available in the Philippines: PAGCOR's Responsible Gaming program, the National Center for Mental Health (NCMH) in Mandaluyong City, and Gamblers Anonymous Philippines, which holds meetings across Metro Manila and major cities like Cebu and Davao. You can also contact p567's responsible gaming team directly at [email protected]. For more information, visit our Responsible Gaming page.

Common reasons for login issues include: incorrect email or password, account not yet verified, account temporarily locked after multiple failed login attempts, or a browser cache issue. Try clearing your browser cache and cookies, then attempt to log in again. If you have forgotten your password, use the Forgot Password option on the p567 Login page. If the issue persists, contact our support team.

p567 works best on the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the best mobile experience, use Chrome on Android or Safari on iOS. We recommend keeping your browser updated to ensure compatibility with all p567 features and games. Internet Explorer is not supported.

If a game disconnects or crashes mid-round, p567's system automatically records the game state at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off. If the round was already completed before the disconnection, the result stands and your balance will be updated accordingly. If you believe there is a discrepancy, contact support with the game name, date, and approximate time of the issue.

p567 customer support is available 24/7 via live chat (accessible from any page on the site) and by email at [email protected]. Our average response time is under 1 hour for live chat and under 24 hours for email. For urgent account or payment issues, live chat is the fastest option.
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Safe & Regulated
p567 operates under PAGCOR's regulatory framework. All games use certified RNG technology. Your funds and personal data are protected by SSL encryption at all times.

Gambling is addictive. Know when to stop.

Must be 21 years or older to play.

Why p567

What Makes p567 Different

Beyond the games and bonuses, here is what Filipino players can count on every time they play at p567.

Instant GCash Payouts
Withdraw your winnings directly to your GCash or Maya wallet in minutes — no long waits, no complicated bank forms. Fast payouts are a core promise at p567 for every Filipino player.
PAGCOR-Regulated Platform
p567 operates under PAGCOR's oversight, giving you the assurance that every game is fair, every transaction is secure, and your player rights are protected under Philippine law.
Hundreds of Games
From classic slots and live baccarat to exclusive titles like Water Polo and Dino Hunter — p567 has something for every type of player, whether you are in Manila, Cebu, or Davao.
Mobile-First Experience
p567 is built for mobile. Play any game, make deposits, and withdraw winnings directly from your smartphone — no app download needed, just open your browser and go.
24/7 Filipino Support
Our support team understands the needs of Filipino players. Get help any time via live chat or email — in English, with a response time that actually respects your time.
Responsible Gaming First
p567 puts player wellbeing at the center of everything. Deposit limits, self-exclusion, session reminders, and a dedicated responsible gaming team are all built into the platform.
Still Need Help?

Get in Touch with p567 Support

Our team is available around the clock to help with any question not covered in this FAQ. Here is how to reach us.

Live Chat
The fastest way to get help. Our live chat agents are online 24/7 and typically respond within 5 minutes. Look for the chat icon on any p567 page.
Available 24/7
Email Support
For detailed inquiries, account issues, or responsible gaming requests, email our team. We respond to all emails within 24 hours, usually much faster.
Help Pages
Browse our dedicated information pages for in-depth guidance on responsible gaming, terms and conditions, privacy policy, and more.
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Now that your questions are answered, it is time to experience p567 for yourself. Fast GCash payouts, hundreds of games, PAGCOR-regulated fair play, and 24/7 support — all in one place. Must be 21 or older to register and play.

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21+ only  |  PAGCOR-regulated  |  Gambling is addictive. Know when to stop.